It is Apparel and Co’s policy and responsibility to provide excellent service to the public. Customer feedback helps us measure whether our services are meeting public needs and expectations. It also helps us identify problems that need to be solved. High quality customer service depends on customer feedback. While praise is always welcome, constructive criticism is truly helpful in the long run. The purpose of this policy is to establish uniform standards and procedures for responding to customer feedback, thus making sure those responses are timely and that issues do not “fall through the cracks.” The policy strives to treat every interaction with the public as an opportunity to produce a satisfied customer, or at least one who feels that he or she was listened to and taken seriously, even if it was not possible to meet his or her request. Customer feedback comes to Apparel and Company in many ways. This policy outlines a procedure for responding to complaints, requests for service and questions that come to Apparel and Company through a customer visit, call, letter or email. Departments are expected to use similar standards and procedures for the complaints, requests and questions that come directly to the department and not through tApparel and Company central Office.
Privacy & Safety
At Apparel & Company Goods, we value your privacy and are committed to protecting the confidentiality and security of your personal information. This Privacy and Safety Policy outlines how we collect, use and safeguard the data you provide to us while using our services or interacting with our website or mobile applications.
1. Collection and Use of Personal Information:
We collect personal information, such as your name, email address, shipping address, and payment details, solely for the purpose of processing and fulfilling your orders.
Your Personal information may also be used to communicate with you about your orders, provide customer support, and send you relevant updates and promotional materials if you have opted to receive them.
2. Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Our website and payment processing systems utilize encryption technology to ensure the secure transmission of your data.
We restrict access to your personal information to authorized personnel only, who are required to maintain the confidentiality of your data.
3. Third-Party Disclosure:
I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!
I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
• Credit / Debit Cards
• Offline Payments